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Visiting the HughesNet Community

To visit the HughesNet Community, please go to Once in the community you can view posts from other users with questions, answers, ideas, and praise. You might find the answer to your query there. If you do not, feel free to post your question and the HughesNet Community Team will address it. You might also see answers from other community members who may have had similar experiences to yours. To post in the community you will need to identify yourself by signing in through Gmail, Facebook, Twitter, or a newly created HughesNet Community login.

Becoming a Voice in the Community

Becoming part of the conversation is easy – just sign in using your existing Facebook, Twitter, or Gmail account or create a profile through Get Satisfaction. Once you’ve signed in you can post questions, answers, suggestions, and more.

How to log in


We recommend you treat this space and the people in it as you would treat someone you were talking with face to face. Be kind and patient. Be clear in your posts and if you have something to criticize, please be sure to make it constructive. Build up your profile by adding a profile photo, sharing a tagline with us, and letting us know something about yourself. This will help your words carry more weight and will help us to get to know you better. Your completed profile and your continued posts will help us address your posts with responses tailored to you and get you on the road to Champion status.

Champion Status

Our Champion status is an elite rating within the community. The Champion status was created as a way to recognize our most passionate and helpful members. Users who ask the most pertinent questions and share their expertise in relevant conversations will be considered for Champion status.

General Community Rules

We reserve the right to remove, modify, or move posts at our discretion. While we encourage frank discussions and debates, we will not tolerate rudeness, profanity (or attempts to bypass profanity filters), insulting posts, personal attacks, or purposeless inflammatory posts. Advertising, spamming, and trolling are not allowed. We do not allow posts or links to sites that are sexual in nature or violate HughesNet community standards. Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed. We do not allow people to post advertisements or solicitations for any products, services, funds, or donations. We reserve the right to remove offensive or inappropriate posts and ban anyone who willfully violates the community rules. Access to our support community is a privilege and not a right.

The HughesNet Community team shall be the sole arbitrator of what does and does not violate community standards. All posts must be in English.

While these rules cover most common situations, they do not anticipate every issue that may arise. Consequently we reserve the right to take any actions we deem appropriate to ensure this community is not disrupted or abused in any way.

Please be polite. Any member who is intentionally unpleasant or disruptive may be banned without warning.
If you SPAM our members in any manner, your account will be disabled.
Please be responsible. You are the sole owner of your account and any activity generated through that account. Please do not share your account login with anyone. If you choose to ignore this warning and your account is mishandled, the primary account and any accounts associated with it may be disabled.
Posting on behalf of any banned member is not allowed.
Please do not post advertisements in this community.
Respect intellectual property. Do not post copyrighted material unless you own the copyright. If quoting an outside source, please provide a reference to the original.
You may not link, in any manner, to sites or images containing pornography, sexually explicit material, or violence, or which are determined by moderators to be detrimental to the community.
Profile pictures cannot include sexually explicit or graphically intense images.
Any posts that encourage illegal intent will be removed and the account disabled.
Posts that include any personal information such as phone numbers, plans, account numbers, etc., will be removed for your own safety.


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